Terms & Conditions
Last updated: September 2026
1. Introduction
These Terms & Conditions govern your use of the Leading Sports Medicine ("LSM", "we", "us", "our") website, located at [WEBSITE URL], and any related booking, contact or enquiry forms. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this website.
2. About LSM
Leading Sports Medicine is a network of independently operating physiotherapy and allied health clinics across Melbourne's east and north-east, including Healesville, Lilydale, Heathmont and Doreen. This website provides general information about the LSM network, its clinics, clinical leadership and career opportunities. It is not a substitute for direct communication with your treating clinic or practitioner.
3. Use of This Website
You may use this website for lawful purposes only. You must not:
-Use the website in any way that breaches any applicable law or regulation.
-Attempt to gain unauthorised access to this website, the server on which it is hosted, or any server, computer or database connected to it.
-Use the website to transmit, distribute or store material that is defamatory, offensive or otherwise objectionable.
-Copy, reproduce or otherwise exploit content on this website without our prior written consent, except as permitted for personal, non-commercial use.
4. Appointments and Bookings
Appointment requests submitted through this website are enquiries only and are not confirmed until acknowledged directly by the relevant clinic. Booking availability, clinic hours and services offered may vary between locations and are subject to change without notice. Please contact your chosen clinic directly to confirm appointment details, cancellation policies and any applicable fees.
5. Medical Disclaimer
Content on this website, including information about services, conditions and treatment approaches, is provided for general informational purposes only. It is not intended as, and should not be relied upon as, medical advice, diagnosis or treatment. Always seek the advice of a qualified health practitioner regarding any medical condition or before starting any treatment, exercise or rehabilitation program. Never disregard professional medical advice or delay seeking it because of something you have read on this website.
6. Careers and Applications
Where this website provides the ability to submit a job application, resume, cover letter or related information, submission of this information does not guarantee an interview, offer of employment or any response. Information submitted through career application forms is used solely for recruitment purposes as set out in our Privacy Policy.
7. Intellectual Property
Unless otherwise indicated, all content on this website, including text, graphics, logos, images and the LSM name and branding, is the property of Leading Sports Medicine or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute or create derivative works from this content without our prior written permission.
8. Third-Party Links
This website may contain links to third-party websites, including individual practitioner profiles, partner organisations or external resources. We do not control and are not responsible for the content, accuracy or privacy practices of any third-party website. Links are provided for convenience only and do not constitute an endorsement.
9. Limitation of Liability
To the maximum extent permitted by law, LSM excludes all liability for any loss or damage, whether direct, indirect, incidental or consequential, arising from your use of, or inability to use, this website, or from any reliance placed on its content. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.
10. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, operations or legal requirements. The updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the website following any changes constitutes acceptance of those changes.
11. Governing Law
These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria for any dispute arising out of or in connection with these Terms.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us at [email protected] or (03) 0000 0000.